Orders over $40.00 ship for free.*
* Free Freight only applies to orders that are over $40.00. Orders under $40.00 will be charged freight.
Freight charges are the following:
- FREE SHIPPING Estimated [10-35 days]
- Estimated [10-35 days] $5.00
International Shipments
21st Century Smoke® does not ship orders internationally, APO, and FPO.
Back Orders
In the rare instances where 21st Century Smoke® is out of stock we will contact you before shipping your order.
Order Tracking
When an email address is provided, you will receive the tracking information once the package is shipped from the shipping facility. You can also contact us via phone or email for you tracking information. 21st Century Smoke® reserves the right to make changes to the above shipping charges at any time and without notice. Shipping charges are shown at the time of purchase, should be confirmed at that time, and are the correct charges regardless of the prices shown anywhere else on our website.
If a package is returned back to 21st Century Smoke®, due to the receiver not being available to sign for the package when the carrier attempts delivery, our customer service representatives will attempt to contact the customer via email address and phone number listed on the customer’s account. If the customer does not respond or if the customer requests a refund, the total of the products purchased will be refunded, however, any shipping costs incurred by the customer will only be refunded on a case by cases basis. A shipping cost refund is not guaranteed.
If a package is refused by the receiver and returned back to 21st Century Smoke® with the intent of getting a refund, a refund of the shipping costs incurred are not guaranteed. If the customer would like their returned or refused order shipped back out, whether or not 21st Century Smoke® will cover the additional shipping costs incurred to re-ship, will also be determined on a case by case basis. The standard and signature required shipping rates listed in our policy will apply.
